Trust & Security

Trust & Security – Safe Partnership Guaranteed

Trust and Security

🔒 Secure Business Partnership

We understand that international trade involves trust. Here is how we protect your interests:

✅ Verified Business Credentials

Credential Status Verification
Business License ✅ Valid Available on request
Export License ✅ Valid Available on request
ISO 9001:2015 ✅ Certified Certificate No. available
GMP Certification ✅ Certified Certificate No. available
CE Certification ✅ Certified For EU market
FDA Registration ✅ Registered For USA market
Geographic Indication ✅ Protected Qichun Moxa GI No. 2014
Intangible Cultural Heritage ✅ Authorized National Heritage No. 2014

💳 Secure Payment Options

1. T/T (Telegraphic Transfer) – Most Common

  • Terms: 30% deposit, 70% before shipment
  • Protection: We only ship after you approve production photos
  • Bank: Bank of China, Agricultural Bank of China
  • Verification: Bank account name matches company name

2. L/C (Letter of Credit) – For Large Orders

  • Minimum: 0,000 order value
  • Protection: Bank guarantees payment upon document compliance
  • Terms: L/C at sight, irrevocable
  • Accepted Banks: All major international banks

3. PayPal – For Samples and Small Orders

  • Maximum: ,000 per transaction
  • Protection: PayPal Buyer Protection
  • Fee: Buyer pays PayPal fees (3-4%)

4. Alibaba Trade Assurance – Available

  • Protection: Alibaba holds payment until you confirm receipt
  • Coverage: Up to 50,000 per order
  • Dispute Resolution: Alibaba mediation

📋 Third-Party Inspection Welcome

We welcome and cooperate with third-party quality inspections:

  • SGS: Pre-shipment inspection available
  • BV (Bureau Veritas): Quality and quantity verification
  • Intertek: Product testing and certification
  • CCIC: China Certification & Inspection Group

Process:

  1. You arrange inspection with preferred agency
  2. We provide factory access and samples
  3. Inspector verifies quality, quantity, packaging
  4. Inspection report issued (typically 2-3 days)
  5. We address any non-conformities before shipment

🔍 Product Traceability

Every batch is traceable from field to finished product:

  • Batch Number: Printed on every package
  • Raw Material Source: Specific planting base location
  • Harvest Date: Recorded for quality tracking
  • Production Date: Manufacturing batch record
  • Quality Test Results: In-house laboratory reports
  • Export Documentation: Complete paper trail

⚖️ Contract Protection

We provide formal sales contracts that protect both parties:

  • Product Specifications: Clearly defined quality standards
  • Price Terms: Fixed price or price adjustment formula
  • Delivery Terms: FOB, CIF, or DDP as agreed
  • Payment Terms: Secure and clearly stated
  • Quality Guarantee: Defect rate and claim process
  • Force Majeure: Standard international trade clauses
  • Dispute Resolution: Arbitration or court jurisdiction

🛡️ Quality Guarantee & Claims

Our Quality Commitment:

  • Defect Rate: <0.5% (industry average: 2-3%)
  • Inspection: 100% in-process quality checks
  • Documentation: Quality certificate with every shipment

Claims Process:

  1. Report: Notify us within 15 days of receipt with photo evidence
  2. Verification: We review and verify within 3 business days
  3. Resolution: Replacement, credit note, or refund within 7 days
  4. Prevention: Root cause analysis and corrective action

📞 Contact for Verification

We encourage due diligence:

  • Video Call Factory Tour: Schedule via WhatsApp/WeChat
  • Reference Customers: Contact existing clients in your region
  • Document Verification: Request certification copies
  • Sample Testing: Order samples for independent lab testing

🌍 International Trade Compliance

  • Export License: Valid China export license
  • Customs Documentation: Complete and accurate
  • Phytosanitary Certificate: For plant-based products
  • Certificate of Origin: China origin certification
  • HS Codes: Correctly classified for your country

✅ Red Flags We Avoid

Be cautious of suppliers who:

  • ❌ Cannot provide business license or export license
  • ❌ Refuse third-party inspection
  • ❌ Demand 100% payment upfront
  • ❌ Have no physical address or factory photos
  • ❌ Cannot provide certification documents
  • ❌ Have inconsistent communication
  • ❌ Offer prices significantly below market

🏆 Our Transparency Promise

  • ✅ Real company with verifiable credentials
  • ✅ Own manufacturing facility (not trading company)
  • ✅ Welcome factory visits and video tours
  • ✅ Provide complete documentation
  • ✅ Cooperate with third-party inspections
  • ✅ Clear contracts with fair terms
  • ✅ Responsive after-sales support

📧 Start Verified Partnership

Email: 105900887@qq.com
WhatsApp: +86 189 0000 0000
WeChat: qichunmoxa

Request our complete credential package today!

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