How to Order – Step by Step Guide
📋 Complete Ordering Process
Step 1: Initial Inquiry (Day 1)
- Contact us via email, WhatsApp, or WeChat
- Share your requirements: products, quantities, target market
- Receive initial response within 24 hours
Step 2: Product Selection & Quotation (Day 1-2)
- Review our product catalog and price list
- Request custom quote based on your needs
- Discuss packaging options (standard, gift box, OEM)
- Receive formal quotation (valid for 30 days)
Step 3: Sample Order (Optional, Day 3-15)
- Order sample kit (0-100, refundable)
- Pay sample fee + shipping via PayPal/Western Union
- Receive samples within 8-15 days
- Test and evaluate product quality
- Sample fee refunded on first bulk order
Step 4: Order Confirmation (Day 16-20)
- Confirm product specifications and quantities
- Review and sign sales contract
- Pay 30% deposit via T/T or L/C
- Production begins
Step 5: Production & Quality Check (Day 21-35)
- Production time: 15-20 days (standard orders)
- OEM orders: 20-30 days
- We send production photos for approval
- Optional: Third-party inspection (SGS, BV, Intertek)
- In-house quality inspection completed
Step 6: Final Payment & Shipping (Day 36-40)
- Pay remaining 70% balance
- We prepare shipping documents
- Goods shipped via agreed method (sea/air/express)
- Receive tracking number and documents
Step 7: Delivery & After-Sales (Day 40-70)
- Receive goods (timing depends on shipping method)
- Inspect upon arrival
- Report any issues within 15 days
- Ongoing support and reorder assistance
⏱️ Timeline Summary
| Stage | Duration | Total Days |
|---|---|---|
| Inquiry & Quotation | 1-2 days | Day 1-2 |
| Sample Evaluation | 10-12 days | Day 3-15 |
| Order Confirmation | 1-5 days | Day 16-20 |
| Production | 15-20 days | Day 21-40 |
| Shipping (Sea) | 15-35 days | Day 40-75 |
| Shipping (Air) | 5-10 days | Day 40-50 |
| Shipping (Express) | 3-5 days | Day 40-45 |
📄 Required Information
To speed up the process, please provide:
- Company Information: Name, address, business type
- Contact Details: Name, email, phone, WhatsApp/WeChat
- Product Requirements: Types, quantities, specifications
- Target Market: Country/region (for compliance)
- Packaging Preferences: Standard, gift box, or OEM
- Shipping Preferences: Sea, air, or express
💳 Payment Schedule
| Payment | Percentage | When Due | Methods |
|---|---|---|---|
| Deposit | 30% | After order confirmation | T/T, L/C, PayPal |
| Balance | 70% | Before shipment | T/T, L/C |
📦 Shipping Options
| Method | Transit Time | Best For | Cost |
|---|---|---|---|
| Sea Freight | 15-35 days | Bulk orders (500kg+) | $ |
| Air Freight | 5-10 days | Urgent orders (100kg+) | 718103$ |
| Express Courier | 3-5 days | Samples, small orders | 718103718103 |
🔍 Quality Assurance During Production
- Week 1: Raw material inspection (100% Qichun origin verification)
- Week 2: In-process quality checks (aging, grinding, forming)
- Week 3: Final product inspection (appearance, burn test, packaging)
- Pre-Shipment: Final random sampling and documentation review
📞 Start Your Order
Email: 105900887@qq.com
WhatsApp: +86 189 0000 0000
WeChat: qichunmoxa
Response within 24 hours!