Shipping & Delivery Information
Shipping Methods
🚢 Sea Freight (Most Economical)
| Destination | Transit Time | Best For |
|---|---|---|
| North America (West Coast) | 15-20 days | Bulk orders |
| North America (East Coast) | 25-35 days | Bulk orders |
| Europe (Major Ports) | 25-35 days | Bulk orders |
| Southeast Asia | 7-15 days | All order sizes |
| Australia | 15-25 days | Bulk orders |
Minimum: 1 CBM (cubic meter) or 500kg
Terms: FOB, CIF, DDP available
✈️ Air Freight (Faster)
| Destination | Transit Time | Best For |
|---|---|---|
| North America | 5-7 days | Urgent orders |
| Europe | 5-8 days | Urgent orders |
| Asia | 3-5 days | Urgent orders |
| Australia | 5-7 days | Urgent orders |
Minimum: 45kg
Cost: 3-5x sea freight, but much faster
📦 Express Courier (Samples & Small Orders)
| Carrier | Transit Time | Tracking |
|---|---|---|
| DHL Express | 3-5 days | Full tracking |
| FedEx International | 3-5 days | Full tracking |
| UPS Worldwide | 3-5 days | Full tracking |
| EMS | 5-10 days | Full tracking |
Best for: Samples, small orders under 50kg
Shipping Terms
FOB (Free On Board)
- Price includes: Product cost + domestic transport to Chinese port
- Buyer pays: Ocean/air freight, insurance, import duties
- Most common for experienced importers
CIF (Cost, Insurance & Freight)
- Price includes: Product + freight + basic insurance to destination port
- Buyer pays: Import duties, customs clearance, local delivery
- Good balance of convenience and cost
DDP (Delivered Duty Paid)
- Price includes: Everything to your doorstep
- Buyer pays: Nothing (all-inclusive)
- Most convenient, higher cost
- Available for major markets (USA, EU, Australia)
Packaging
Standard Export Packaging
- Inner: Sealed plastic bags (moisture-proof)
- Middle: Individual product boxes
- Outer: 5-layer corrugated cartons
- Pallets: Fumigated wooden pallets for sea freight
Custom Packaging
- Gift box designs available
- Private label packaging
- Custom carton printing
- MOQ: 500 boxes for custom design
Customs & Documentation
We provide complete export documentation:
- Commercial Invoice
- Packing List
- Bill of Lading (B/L) or Air Waybill
- Certificate of Origin
- Phytosanitary Certificate (for plant-based products)
- Quality Certificate
- Insurance Certificate (for CIF)
Import Duties & Taxes
Buyer is responsible for:
- Import duties (varies by country)
- VAT/GST
- Customs clearance fees
- Local delivery charges
HS Codes:
- Moxa sticks: 3307.90
- Moxibustion patches: 3005.90
- Moxa wool: 1211.90
- Moxibustion devices: 9019.10
Order Tracking
Once your order ships, you will receive:
- Tracking number (for courier/air)
- B/L copy (for sea freight)
- Estimated arrival date
- Photo of loaded container (for FCL)
Shipping Insurance
- Basic coverage: Included in CIF terms (110% of invoice value)
- Extended coverage: Available on request
- Claims: Report damage within 7 days of receipt with photos
Get Shipping Quote
Email: 105900887@qq.com with:
- Destination country and port/city
- Preferred shipping method
- Order quantity
- Any special requirements
We will provide a detailed shipping quote within 24 hours!