Sample Policy & Trial Orders
🎁 Sample Availability
We welcome sample orders for quality evaluation before bulk purchase.
Sample Packages
Basic Sample Kit – 0 USD
- Golden Moxa Sticks (8:1) – 2 boxes
- Moxibustion Patches (Cervical) – 1 box
- Moxa Wool 5:1 – 100g sample
- Product catalog and price list
Professional Sample Kit – 00 USD
- Golden Moxa Sticks (8:1) – 3 boxes
- Imperial Moxa Sticks (15:1) – 2 boxes
- Smokeless Moxa Sticks – 2 boxes
- Moxibustion Patches (3 types) – 1 box each
- Moxa Wool 5:1 & 8:1 – 200g each
- Moxa Cones – 1 box
- Copper Moxa Holder – 1 piece
- Product catalog and certification copies
Custom Sample Package
Need specific products? Contact us to build a custom sample kit based on your interests.
Sample Costs & Payment
| Item | Details |
|---|---|
| Sample Cost | 0 – 00 (kit dependent) |
| Shipping Cost | Buyer pays (DHL/FedEx/UPS) |
| Payment Methods | PayPal, Western Union, T/T |
| Refund Policy | 100% refundable on first bulk order |
Sample Refund Policy
100% Sample Fee Refund on your first bulk order when:
- Order meets minimum MOQ requirements
- Order placed within 6 months of sample purchase
- Same product category as sample kit
Example: If you buy the 00 Professional Sample Kit and place a bulk order of 500+ boxes, we will refund the full 00 sample fee.
Sample Lead Time
- Sample Preparation: 3-5 business days
- Shipping Time:
- North America: 5-7 days (express)
- Europe: 5-7 days (express)
- Asia: 3-5 days (express)
- Australia: 5-7 days (express)
- Other regions: 7-10 days
- Total Time: 8-15 days from payment
How to Order Samples
- Contact Us: Email 105900887@qq.com with your requirements
- Select Kit: Choose Basic (0) or Professional (00) kit, or request custom
- Provide Details:
- Company name and address
- Contact person and phone number
- Preferred courier (DHL/FedEx/UPS)
- Payment: Pay sample fee + shipping via PayPal/Western Union
- Confirmation: Receive tracking number within 3-5 days
What is Included
All sample kits include:
- Product samples (as per kit selection)
- Product catalog with full specifications
- Wholesale price list
- Certification documents (copies)
- Usage instructions and safety guidelines
- Contact information for ongoing support
After Sample Evaluation
Once you receive and evaluate samples:
- Satisfied? Contact us for bulk order quotation
- Need adjustments? We can customize products to your specifications
- Questions? Our team is available to provide technical support
Bulk Order Benefits
After sample approval, enjoy:
- Volume discounts (5-15% based on quantity)
- OEM/ODM customization services
- Flexible payment terms
- Priority production scheduling
- Dedicated account manager
📞 Request Sample Kit
Email: 105900887@qq.com
WhatsApp: +86 189 0000 0000
WeChat: qichunmoxa
Response within 24 hours!